What tools do you need to manage an event? Well, the main tool you need is an Event Organiser who is good at what they do, is well organised, works well with their events team and knows how to use all the resources at their disposal. As well as their personnel tools there are an increasing number of software packages that can be used as tools for planning events.
Good content management and customer relationship management systems can be invaluable event management tools when having a large number of repeat attendees or clients that need regular communications about upcoming events. Some event management tools and CRM systems will also include the ability to log all communications with delegates (for example, records of emails sent with confirmation details of the event booking) which is extremely useful to keep track of what delegates have been sent in advance and to re-issue information if delegates have mislaid details such as attendee reference numbers etc.
There are a number of specific event planning tools available which can further aid event planning and enable clear record keeping, Event management software includes Online registration and delegate management, which could include online payment. This helps keep track of exactly how many attendees are expected.
Other useful software tools for planning events include packages for venue selection – databases which may be linked to large venue companies with details of locations, venue sizes etc. Software is also available for Exhibition Management and these packages can manage all aspects of planning, booking and billing – especially useful for event management companies regularly planning large and complex exhibitions. Further tools also aid on-site requirements for such large events, such as registration and badge production.
Increasingly, event management tools are available as online resources, which enables staff working remotely to access them and can avoid limitations on the number of users and required licences. With the increase in use of laptops, smart phones etc, -these web-based tools for planning events can only make event planning easier – not just for the organisation planning the event but for attendees too, and anything which makes it easier for attendees and delegates to book and confirm attendance at an event can only be a good thing!

